Advanced Family Eye Care

Advanced Family Eye Care, led by Dr. Ulc, is a highly regarded optometry practice known for their professional and thorough care. Patients appreciate Dr. Ulc's attentiveness to their concerns and his willingness to discuss various correction approaches. The office staff is praised for their welcoming and helpful attitude during the process of selecting frames and lenses. However, there have been some changes in the team members who measure and present glasses to patients. While the initial staff members were described as nice and organized, a recent addition has been noted for her disorganization during the presentation of glasses, causing some frustration. Additionally, there have been delays in the delivery of glasses, which has caused inconvenience for some patients. In the past, glasses were typically ready in 3-4 days, but a recent experience showed a delay of over a week, with further delays expected. This has led to concerns about the consistency of service at Advanced Family Eye Care, although patients have previously valued their kind and fast service. In summary, Advanced Family Eye Care is a praised optometry practice for its attentive care and professionalism. However, recent changes in staff and service delivery have caused some delays and disorganization, leading to patient concerns about consistency.