Reviews for ROYAL NAILS+SPA
Write a reviewHours
Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 7PM
Sunday: 10AM - 6PM
Tips
on-site services wheelchair accessible accepts credit cards free wi-fi open to all bike parking
Ratings
Google: 4.1/5 Facebook: 5/5 Nextdoor: 1 ❤️ROYAL NAILS+SPA
380 Monroe Turnpike, Monroe
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Friendly staff, fair prices and quality service . I come here frequently for pedicures and eyebrow waxing, they always provide great service! I also just saw the owner of the the place offer and follow through to walk a client to their car while holding a umbrella for her so she wouldn't get wet, now that's great customer service!
It was my first time and I was tempted after the good reviews. Upon arriving the inside is nice and clean. I got my nails done by Jeff and he was not very friendly and got an attitude and mumbling under his breath when I was not pleased with the shape of my nails and he could not get it right. They also started to crack the next day. I had a pedicure done by (Dina) and she did a good job, but was not able to remove the acrylic and put it back on my toes as asked. They seemed to have a hard time understanding English and what I was asking. When I sat down to do my nails they ask do you want a massage and of course I assumed it's free, but as I'm paying the receptionist says the tip for the massage is over there. So I gave a $5 tip. Then I gave the girl who did my pedicure a tip and the one who added the acrylic. I did not give Jeff a tip because I did not like his attitude and I'm glad I didn't because my nails started to crack the next day and SNS (dipping powered should not). Because I did not tip him the receptionist runs out after me in the parking lot to inform me I did not tip him. I think it was rude to run after me as if I forgot. If I want to give a tip and it's deserved I will. They lost stars due to attitude and service mostly.
I love this salon! I had looked around and been to a few i wasnt impressed by but i found this salon close to my house and fell in love. I will never go anywhere else. Lisa does an amazing job every time! Its always clean and the staff is always friendly and inviting! If i could give 10 stars i would!Services: Acrylic nails