Todd is a miracle worker, and he's going to be my go-to guy for anything computer-related from now on. My piece of garbage HP computer suddenly broke and completely refused to start. My hard drive was almost dead, and to make matters worse, most of my files were not on Windows. I had 5 years of my life on this computer, and I was seriously worried that I'd lost all my files, photos, and important information. It was a nightmare. However, Todd patiently and persistently worked through the issue even though it was a bizarre and unusual problem (because of the messed up way I had stored my files). Todd managed to find and recover everything. I am beyond grateful.... read full review
November 2023
Was caught in a virus scam and then called Proserv to verify if I was scammed. On the phone he said yes it was a scam, and over the phone was able to help me without having to come in since I did not give all info to scammer. Proserv was professional and also stated if I still wanted to bring laptop to him he would be more than happy to take a look and at that time told me the cost per hour. Made me feel very secure that what he had me do worked and will for sure go to preserve again. Very happy to have found a trustworthy location like this one.
August 2023
This guy was truly awesome. I was going to best buy, who was trying to charge me $240 to clone an SSD and install a wifi card. The wait time was also 3 days. This business only charged me $60 and did everything in about 30 mins. I'll never be going to best buy again. I'll be returning to get a custom build.
Todd is a miracle worker, and he's going to be my go-to guy for anything computer-related from now on. My piece of garbage HP computer suddenly broke and completely refused to start. My hard drive was almost dead, and to make matters worse, most of my files were not on Windows. I had 5 years of my life on this computer, and I was seriously worried that I'd lost all my files, photos, and important information. It was a nightmare. However, Todd patiently and persistently worked through the issue even though it was a bizarre and unusual problem (because of the messed up way I had stored my files). Todd managed to find and recover everything. I am beyond grateful.... read full review
Was caught in a virus scam and then called Proserv to verify if I was scammed. On the phone he said yes it was a scam, and over the phone was able to help me without having to come in since I did not give all info to scammer. Proserv was professional and also stated if I still wanted to bring laptop to him he would be more than happy to take a look and at that time told me the cost per hour. Made me feel very secure that what he had me do worked and will for sure go to preserve again. Very happy to have found a trustworthy location like this one.
This guy was truly awesome. I was going to best buy, who was trying to charge me $240 to clone an SSD and install a wifi card. The wait time was also 3 days. This business only charged me $60 and did everything in about 30 mins. I'll never be going to best buy again. I'll be returning to get a custom build.