Our water storage tank failed last Thursday night. The water was leaking from the bottom of the tank. I notified the answering service. Jeff called me within the hour to discuss my issue. He told me that he would send a tech out first thing in the morning.
His technician arrived at 8 AM to diagnose the problem. He determined that the tank had to be replaced. I spoke to Jeff, the tech proceeded to replace the tank, and we were up and running by 11 AM.
Anytime we have needed emergency service, Jeff and his team have come through for us. We always are happy with the response and the repair.
I highly recommend using Wilson/Norige Oil for oil service, annual maintenance,... read full review
April 2023
Great service...technicians are prompt friendly and knowledgeable. Emergency service this morning for a smoking furnace...arrived first thing in the morning...full clean-out and repair completed by 10:30. Joyce in the office is awesome!Services: Heating system repair
December 2022
Excellent company, excellent customer service (very personable) Joyce is extremely pleasant on the phone and is mindful of making our experience wonderful every single time. We have never had an issue with delivery or maintenance, timing, oil or anything since we began using them in August of 2020. We get our boulder serviced annually, and with the service contract, we don't have to pay for parts or labor when it comes to repairs. All of their delivery drivers and repairmen are excellent and nice - they even make sure to say hi to our son when they deliver since they know how much he likes watching the truck! They have been great with billing and answering questions.... read full review
Our water storage tank failed last Thursday night. The water was leaking from the bottom of the tank. I notified the answering service. Jeff called me within the hour to discuss my issue. He told me that he would send a tech out first thing in the morning. His technician arrived at 8 AM to diagnose the problem. He determined that the tank had to be replaced. I spoke to Jeff, the tech proceeded to replace the tank, and we were up and running by 11 AM. Anytime we have needed emergency service, Jeff and his team have come through for us. We always are happy with the response and the repair. I highly recommend using Wilson/Norige Oil for oil service, annual maintenance,... read full review
Great service...technicians are prompt friendly and knowledgeable. Emergency service this morning for a smoking furnace...arrived first thing in the morning...full clean-out and repair completed by 10:30. Joyce in the office is awesome!Services: Heating system repair
Excellent company, excellent customer service (very personable) Joyce is extremely pleasant on the phone and is mindful of making our experience wonderful every single time. We have never had an issue with delivery or maintenance, timing, oil or anything since we began using them in August of 2020. We get our boulder serviced annually, and with the service contract, we don't have to pay for parts or labor when it comes to repairs. All of their delivery drivers and repairmen are excellent and nice - they even make sure to say hi to our son when they deliver since they know how much he likes watching the truck! They have been great with billing and answering questions.... read full review