Technician Joe was absolutely professional, courteous, highly knowledgeable and took the time to answer our questions. Customer service relating to scheduling and confirming the appointment was also satisfactory and pleasant.
June 2024
LG refrigerator (out of warranty) died a week or so ago. Contacted LG who arranged Boston Joe to fix it. The tech who arrived was awesome. Diagnosed the problem and replaced the faulty compressor and evaporator coil in less 90 minutes. Was very happy with him and the service. The technicians name was Joe.
May 2024
Repairman came out on a warranty for my dryer. The dryer was fixed within an hour. The gentleman that came was professional and explained the situation, even gave me a couple days in case the issue came back.
Technician Joe was absolutely professional, courteous, highly knowledgeable and took the time to answer our questions. Customer service relating to scheduling and confirming the appointment was also satisfactory and pleasant.
LG refrigerator (out of warranty) died a week or so ago. Contacted LG who arranged Boston Joe to fix it. The tech who arrived was awesome. Diagnosed the problem and replaced the faulty compressor and evaporator coil in less 90 minutes. Was very happy with him and the service. The technicians name was Joe.
Repairman came out on a warranty for my dryer. The dryer was fixed within an hour. The gentleman that came was professional and explained the situation, even gave me a couple days in case the issue came back.