Reviews for Burgdorf/Bank of America Health Center
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Ratings
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Burgdorf/Bank of America Health Center
131 Coventry St, Hartford
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I find it really unprofessional that when I call during normal business days and business hours you can’t talk to anyone over the phone immediately. If you want to make or reschedule an appointment, you have to leave a voicemail nowadays most doctors offices when you call in you can speak to someone right away but at this location you don’t even get to speak to someone on the phone you only get the option to leave a voicemail how professional. If it wasn’t because my daughters doctor is such a great and amazing doctor. I wouldn’t be coming here. The only thing good that this place has is Dr. alerte
This is the worst pediatric establishment I’ve ever come across. The culture is disorganized, slow, and lazy. Not to mention, the waiting room was absolutely filthy. The children’s play area was full of dirt, gunk, dust, you name it. Everything was broken and looked like it belonged in the garbaget. The floors were disgusting too. To make matters worse, I spent an hour in the waiting room with an infant and toddler on the day of my children’s new patient appointment. The checking in process was a hassle as well. By the time we were called to see the doctor I was ready to walk out of the health center. Once called, the experience was unremarkable . The doctor made...read full review