“Excellent company. The quality of the work and efforts of the employees greatly exceeded my expectations. I will definitely use this company again.“
“Imelda and Ivan exceeded my expectations. They got into every nook of the house. The house has not been this clean in years. They do such a thorough job it’s hard for me to put into words. I am as pleased as I could possibly be! Love the work they did!“
“We had a waterline burst in an upstairs bathroom that left significant damage to not only the upper level of our home, but the kitchen and family room on the main level, then down to our finished basement. Our insurance company suggested we contact Total Water Restoration to put our home back together. I am so glad they did. I contacted Total Water and received a call back from Anthony within minutes. An appointment was set up for few days later with Joey DiNoia and Frank. They assessed the situation and immediately put together a game plan and timeline for the project. Their professionalism and concern for our situation put a lot of our anxiety to rest.
Once work began, Joey had many constructive suggestions on how to improve our home upon rebuild. He even supplied engineered and conceptual drawings for our kitchen so we knew exactly what we were getting. The process was further made easier with suggestions where to shop for tile, flooring, countertops and other building materials.
Frank was onsite from start to finish and did a tremendous job! Not only was his work exceptional , but he and Joey did a great job from a communication standpoint, keeping us updated throughout the project.
A flooded home quite a stressful event, kudos to Total Water for making the process go smoothly, great communication along the way, and giving us the feeling that we are moving into a new home.
Thanks again Joey and Frank.“
“Chelly, Irene, Elizabeth, Ricardo and Claudio did an amazing job helping us clean up our flooded basement! We could not have recovered from this disaster without their help. Thank you so much!“
“They did a great job with a fairly complicated situation. We had water coming down through the basement ceiling and the source was not clear. Thomas traced it to the drain from an upstairs shower and made the fix. But we had water damage and moisture issues from water coming down between the walls, so we needed the water mitigation team to come in and see what needed to be done to make sure we didn’t get mold. Ended up having to take out the wall and ceiling from a downstairs bathroom and then had to do a bunch of drying using industrial strength fans and dehumidifiers. It was a big process, but they were professional and prompt every step of the way. Knowing Tim was in charge and on top of everything helped reduce the stress considerably. He was always ready to go the extra mile to make sure everything got done.“
“We are so grateful to Steamatic for squeezing us in last minute on a weekend with 1 day notice to clean our vents due to possible lead dust issue. They had no availability, but we explained our situation and how we have a baby in the house, and they made room for us in their very busy schedule to ensure our daughter was safe. I am so grateful to them and their wonderful customer service. Jehiel was our project manager and was terrific. Cant say enough wonderful things!“
“Manny and Tully cleaned up my previously flooded basement. They did an excellent job and were considerate and responsive to my questions and requests. I was very happy with the end result.“
“I've hired the team at BioClean for my own property and referred them to real estate clients. Great work, prompt, professional and great prices. Definitely give them a call.“
“I highly recommend this company. The staff is on time, works diligently, answers all questions, completes projects within the projected timeline, with great end results. When I originally set out to get home renovation projects underway, this contractor provided a clear, concise estimate/proposal. They've shown that they stand by their work, and I would have no reservations about hiring them again.Service: Home renovations“
“Incredibly professional: showed up on time, scheduled an estimate quickly, was incredibly kind and walked me through the entire process. Spend extra time explaining how mold spreads/works, and how it needs to be treated.Spent extra time writing out two estimates (one for the work as I requested, and one for the work he recommended). Was very professional and thorough with his explanation of the possible options. He’s been incredibly kind and understanding during multiple reschedulings. Quoted price was a few hundred dollars lower than lowest price from 3 competitors. Will update review after work is performed, but so far really impressed by Red Star Restoration.“
“Girardi Restorations left me beyond satisfied with the job they did on my roof and gutters. John’s attention to detail is meticulous and beyond the level expected. I would highly recommend his services!“
“Had to help my aunt in Woodbridge while I was in the states with her duct work. Found this company only and managed them to clean her ducts. It was not cheap but I guess everything in America cost a lot right now.“
“I just want to take a moment to give credit where credit is due. These guys have one of the hardest jobs anyone could even imagine. When one thinks about needing a contractor after you’ve experienced a fire to your home, it seems like an easy task to find one… well your wrong. The specifics around navigating through your insurance, trying to deal with a mortgage company, limited time in a rental, or just dealing with the over all loss in general its very very overwhelming. I met the ConnReno team the night we had a fire to our home. I’ll be honest… anyone running out to meet you on the street the night of a fire doesn’t sit well, but after deciding to work with them because I just wanted needed someone to board up my home, was the best decision I ever did! After that night, the following morning I was called to a meeting at their office . I showed up reluctantly… after sitting down for 45 mins he had my business, the guy is as honest as they come, and has a heart of gold. He make a few promises which he kept and a few things I wanted he told me flat out where “probably” out of the question, well he delivered on those as well! Picking the right contractor is VERY VERY important and Ive come to realize Fire Restoration is not the same at Home Improvement, if you want things to go smoothly… you need to hire someone who is a Specialist. Im writing this review today to thank my Builder and his team, you have a friend for life! PS and thanks for being a therapist for the last 8 months as well ?“
“The entire restoration team responded promptly to mitigate, clean, repair, remodel, paint and restore our kitchen by the most effective and efficient means possible. David King, who coordinated the restoration process was very professional and readily available to respond to our questions and concerns . We are tremendously grateful to Chris, Ramon, and Melvin for the beautiful job they did rebuilding our kitchen. They were polite, respectful, meticulous workers. We are extremely pleased with the outcome and have already referred Pro Restoration to several friends!Services: Flood restoration“
“Brian has done excellent work in all our rental properties as well as in our own home in New Haven over the past 20 years. In addition to bathrooms, kitchens, outdoor decks, etc. he renovated a very rundown federal style house which we acquired recently, and restored it beautifully, including some very tricky structural repairs as well as new kitchens and traditional full tile bathrooms. I wouldn't use anyone else.“
“Professionalism at its finest. Always on time, gets the job done and even leaves the place looking sparkling clean.“
“Brian and all the guys that work for him are professional, hardworking and caring, they listened to what I wanted and let me know what would work, what I should change and kept me informed and involved every step of the way. I highly recommend them and will without a doubt call them again for any future needs. Keep up the great work.“
“Excellent service, we enjoyed the clean, fast and well serviced work that was completed!“
“We had water in our family room, formerly a garage, which can from a frozen pipe in the baseboard heating. Fortunately it was contained to this room. Kramer began work the day I called and finished the serious water mitigation stripping and drying the room in short order. The reconstruction phase for Kramer is critical for us to return to normal living. I will be able comment on reconstruction when complete.Service: Water damage-related mold removal“
“We own a business in Wallingford and had a burst pipe tied to our drainage just yesterday. We called Servepro and within two hours they had a crew out, cleaning it up, advising us, and we so glad that it was taken care of quickly.
The two people they sent out were great.
Thank you Servpro! If we can ever use you again, we will.“
“They replaced/restored our kitchen after water damage. Great job and great crew. Highly recommend!Services: Refurbishment“
“we had the pleasure of using ServPro of Waterbury and highly recommend their services. Last December we had wind and rain damage to our roof, loft and garage. They totally took control of our claim and dealt with the insurance company. They kept in contact with us every step of the way. Their replacement and repair was well done and in a timely fashion. Their employees were neat and professional. We do not a single negative comment.“
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