Floor & Decor

Floor & Decor is a hard surface flooring store that offers an impressive selection of products and everyday low prices. Customers have praised the store for its wide range of quality, in-stock flooring and installation products, including beautiful tile, gorgeous wood, and elegant stone. The store's policy of buying direct from the source worldwide allows them to offer competitive prices. One customer, who recently completed a renovation project in Madison, CT, had a positive experience with the store's design services and the dedicated PRO services team. The customer worked closely with Patty, who provided excellent guidance and collaboration throughout the selection process. Patty was described as patient, helpful, and a good listener, who came up with ideas that complemented the customer's vision while staying within color schemes and budgets. The store's team members have also been praised for their exceptional customer service. Anna, a team member, was described as personable, hard-working, and kind. She went above and beyond to help a customer find a specific tile and loaded it for them. Another customer, Frances and Michael, had a great experience with store associate Badr, who worked with them for over an hour, helping them pick out tiles for two bathroom renovations. Badr was described as very detailed and helpful, assisting with everything from tiles to grout and trim. In summary, Floor & Decor offers a wide range of quality flooring products at competitive prices, and its team members are known for their exceptional customer service, providing helpful guidance and collaboration throughout the selection process.