Joe went above and beyond for me as a first time homebuyer. He came out to adress my situation quickly and took the time to explain everything. He is a kind person and a very hard worker.
February 2024
Had water leaking from my gas furnace. Called Rich's they were very polite and fixed the problem quickly. There prices were great I was impressed with the technician and the job he did.
February 2024
Never had an issue with the oil delivery drivers, the plumber they sent was great, and I had them install a new oil tank and was happy with their work and service, technicians were great.I think that they could definitely improve their customer service, it's not terrible, just could be better imo. That's the only reason why I'm not giving 5 stars.
Joe went above and beyond for me as a first time homebuyer. He came out to adress my situation quickly and took the time to explain everything. He is a kind person and a very hard worker.
Had water leaking from my gas furnace. Called Rich's they were very polite and fixed the problem quickly. There prices were great I was impressed with the technician and the job he did.
Never had an issue with the oil delivery drivers, the plumber they sent was great, and I had them install a new oil tank and was happy with their work and service, technicians were great.I think that they could definitely improve their customer service, it's not terrible, just could be better imo. That's the only reason why I'm not giving 5 stars.