Reviews for Alan Soucy Home Improvement
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Monday: 7AM - 5PM
Tuesday: 6AM - 5PM
Wednesday: 6AM - 5PM
Thursday: 6AM - 5PM
Friday: 6AM - 5:30PM
Saturday: 9AM - 4PM
Sunday: Closed
Tips
on-site services no online estimates
Ratings
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Alan Soucy Home Improvement
27 Canterbury St, East Hartford
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Signed into my other Google account so I could specifically write another review of how horrible Alan Soucy Construction is. Do not put your trust in this company, they are shady and they do terrible work. The value of your home is on the line and they will tank it for sure. I’m a woman in my 20’s with no construction experience and I’ve already done better work fixing their mess than their crew. The job I paid them to do over a year ago is still unfinished. They will call you and tell you they’re coming to get the job done and then never show up. Does not matter how many voicemails you leave them. They are a true representation of careless and lazy business.
Bought my house and some work needed to be done, my realtor recommended these guys. Much like everyone else, I should've read the reviews first because holy hell this was a nightmare, here are some talking points:
- Never on time and there were ALOT of no call no shows.
- The timeframe I was given to do the work that needed to be done (some roofing and outlet work) was supposed to be 2 weeks max, let me tell you it was NOT 2 weeks, it was closer to 5 months+.
- You could never reach anyone except for a couple of the workers who I will say are awesome (shout out to Dave), they just work for a terrible person (I'll save my actual comments for the BBB).
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Would not recommend him at all. Really wish I had read these reviews before we hired him last year, because every one of the negative ones perfectly describes his work ethic and quality. He and his crew were never on the same page, very poor communication all around, and needed constant probing to come back to work. He completely messed up our deck and ghosted us in the end. He never even returned for the last payment, implying that he knew how badly they screwed up. We are looking into our legal options at this point.