About Thomas Nigro & Son Well & Pump Systems
Thomas Nigro & Son Well & Pump Systems is a professional business known for their efficient and effective work. They can quickly address issues, such as repairing a short in a well pump within an hour, and can restore water supply by the afternoon. During tune-ups, they explain the process, make helpful suggestions, and ensure a clean work area. Their high-quality services have earned them the reputation of being one of the best in the valley, making them a recommended choice for plumbing and well system needs. Customers have noted that the response time is impressive, with calls returned promptly, even during off-hours and holidays. The team is polite, professional, and explains all aspects of their work. They are also careful with customers' homes, maintaining cleanliness while working. Honesty is a key trait, as they provide suggestions that are in the best interest of the customer rather than just trying to increase a bill. The company keeps records of service history, which can help in diagnosing issues efficiently. Overall, Thomas Nigro & Son Well & Pump Systems is recognized for their fast, friendly, and professional service, making them a trustworthy choice for well and pump needs.
I called in outside of working hours, and there was an answering service to take my details, and forwarded them to the owner who called me back pretty quickly (before official opening hours). He was abl to get his team to me by 9:15 that morning. After a brief diagnosis for no water pressure and a tripping breaker, I was back up and running with a new well pump by 12:15 that day! The guys who came were polite, professional, and explained everything they were looking at and planning to do. They were also clean, and considerate of my home when coming and going from the yard; this shoudl be the norm, but in my experience it's not, and was greatly appreciated. Also, there...read full review
Working with Thomas Nigro & Son was absolutely fantastic! I left a message in the morning with my well pump issues and they showed up about an hour later and quickly resolved my problem! Ben was super friendly, knowledgeable, and a true professional at his craft. Appreciate you Tom and Ben!
We had a leak that was partially flooding our basement, we didn't notice until labor day when everyone was closed. We called the company and Thomas Nigro called us back within 20 minutes on a HOLIDAY.
He had a technician out the next day to fit with our busy schedule, and they found the cause of the leak right away. They also let us know that our tank was from 1989 (20 years past due!!)
They had a price for us right away, and had a tank ready in the truck.
Fast, Profesional and friendly. Thank you Thomas Nigro, Evan, and Ben!
- Noelle