Stopped in yesterday the item I was looking for was not in its normal spot. No biggie, a store associate was able to help quickly and had knowledge about the product I was looking for. Checking out though...ugh. "NEXT!" The cashiers could be a little more professional. The woman who checked my stuff out rolled her eyes at anything and everyone going on in the immediate area. I said "Thank you" when she handed me my receipt and she rolled her eyes and said "NEXT!" SPEHORA IS RIGHT DOWN THE HALL SIS. By the looks of the reviews, Ulta you need a staff meeting.
March 2024
I went in on a time crunch looking for a brow product and needed to be matched. Julianna was AMAZING and matched me perfectly in less than 5 minutes and paired me with a product that really suits my low maintenance makeup style. She heard my concerns about previous poor color matches before and truly delivered. Thank you!!!
August 2023
I walked in just after opening. I was looking for something super specific, so I said hello and asked for help. The associate who greeted me back and helped me was pleasant and even followed up with me as I looked at other products. At checkout I was greeted with a smile from another associate named April. She was incredibly polite and helpful.Although I do not shop here religiously, I wouldn't mind stopping back in to pick something up in person versus online ordering.
Stopped in yesterday the item I was looking for was not in its normal spot. No biggie, a store associate was able to help quickly and had knowledge about the product I was looking for. Checking out though...ugh. "NEXT!" The cashiers could be a little more professional. The woman who checked my stuff out rolled her eyes at anything and everyone going on in the immediate area. I said "Thank you" when she handed me my receipt and she rolled her eyes and said "NEXT!" SPEHORA IS RIGHT DOWN THE HALL SIS. By the looks of the reviews, Ulta you need a staff meeting.
I went in on a time crunch looking for a brow product and needed to be matched. Julianna was AMAZING and matched me perfectly in less than 5 minutes and paired me with a product that really suits my low maintenance makeup style. She heard my concerns about previous poor color matches before and truly delivered. Thank you!!!
I walked in just after opening. I was looking for something super specific, so I said hello and asked for help. The associate who greeted me back and helped me was pleasant and even followed up with me as I looked at other products. At checkout I was greeted with a smile from another associate named April. She was incredibly polite and helpful.Although I do not shop here religiously, I wouldn't mind stopping back in to pick something up in person versus online ordering.