Amazing! Jim was the most responsive, prompt and knowledgeable about our recent hot tub experience! He answered emails quickly, recommended effective solutions, and was constantly professional and courteous. When we brought our old, water logged cover to the store, Megan graciously helped us discard of it, and she taught us a lot about owning a hot tub. I recommend this store without reservation, and look forward to doing business with them in the future. You will NOT be disappointed!
August 2024
Jim Kelly, Sales Manager, is so incredibly professional, knowledgeable and helpful! Dealing with Jim is always a pleasure and he is always ready to resolve any issues and provide guidance on anything related to jacuzzis!
July 2024
Great support and service all around. I was having water clarity issues and have my son's birthday party coming up, so I called Nejame & Sons in a panic. I spoke directly with Ed, who spent plenty of time over the course of a few days walking me through suggestions to try to ensure we can get the water issue resolved the most cost effective way. He was never trying to sell me anything I didn't need, but did offer to send help if we couldn't resolve the problem within a week of the party. Sure enough with Ed's help, the water finally cleared up on the 3rd day, almost overnight.
I greatly appreciate the support and know where... read full review
Amazing! Jim was the most responsive, prompt and knowledgeable about our recent hot tub experience! He answered emails quickly, recommended effective solutions, and was constantly professional and courteous. When we brought our old, water logged cover to the store, Megan graciously helped us discard of it, and she taught us a lot about owning a hot tub. I recommend this store without reservation, and look forward to doing business with them in the future. You will NOT be disappointed!
Jim Kelly, Sales Manager, is so incredibly professional, knowledgeable and helpful! Dealing with Jim is always a pleasure and he is always ready to resolve any issues and provide guidance on anything related to jacuzzis!
Great support and service all around. I was having water clarity issues and have my son's birthday party coming up, so I called Nejame & Sons in a panic. I spoke directly with Ed, who spent plenty of time over the course of a few days walking me through suggestions to try to ensure we can get the water issue resolved the most cost effective way. He was never trying to sell me anything I didn't need, but did offer to send help if we couldn't resolve the problem within a week of the party. Sure enough with Ed's help, the water finally cleared up on the 3rd day, almost overnight.
I greatly appreciate the support and know where... read full review