Reviews for Mill Plain Veterinary Clinic: Sepp Peter DVM
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Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: 7AM - 12PM
Sunday: Closed
Ratings
Google: 1/5 Facebook: 4.9/5 Tripadvisor: 5/5 Nextdoor: 93 ❤️Mill Plain Veterinary Clinic: Sepp Peter DVM
66 Mill Plain Rd, Danbury
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We started going here in 2020, and initially had a good experience with both our dogs. This year has been a disaster though. When I brought in my dogs for their vaccinations, they completely missed the date of one of my dogs rabies vaccination and he ended up being unvaccinated for months. When I called them about this, the person who answered the phone didn't apologize and was very flippant about it. I had to advocate for an apology, and it was only at that point that they offered to comp the cost of the appointment. Then this month, one of my dog's was sick, and I had to wait three days for an appointment b/c they had only had one vet on staff. We finally got bloodwork done and I was told we'd hear back from the doctor the next day. I called at 4pm the next day as I hadn't heard anything (mind you, my dog still is sick), and they weren't able to tell me anything. I then had to call back again at 11am the following day, and a diagnosis of diabetes was delivered over the phone by a receptionist - with no empathy, no explanation, no walking me through a care plan, or what to expect, etc. They then told me I had to go to ANOTHER vet down the road to learn how to administer insulin. It was horrendous, and to this day, no one has called to follow up to see how he's even doing or what the status is. All that to say, we're now happy customers down the road at Noah's Ark Animal Hospital. They are kind, professional, knowledgeable, caring, and generous. I recommend them as an alternative to this place.
I was recommended Mill Plain Vet from a friend after I was unhappy at a previous vet office. They are wonderful. Between well visits, repairing my dogs ACL and helping him transition when he got cancer they were always there. I am grateful to all of the Dr's and staff who cared for him. Lovely people.
I brought my elderly dog here 2 months ago. Asked them to do everything needed as it is difficult to transport him. Well 2 months later I want to board him and the boarding center says he's missing a shot and is way over due for fecal. The vet should inform me of this, not the kennel. Anyway I call to make appt. they tell me no appt for shots just call and someone will come outside. Sounds easy right?? It's been an hour, I'm still in parking lot waiting