F.F. Hitchcock Co., Inc.

F.F. Hitchcock Co., Inc. is a family-owned business in Cheshire, CT, providing heating, air conditioning, and plumbing services since 1870. Customers praise the excellent customer service, with prompt and professional technicians who address issues effectively. Recent reviews highlight the team's ability to handle emergencies and provide thorough explanations of future options. The staff is described as trustworthy and pleasant, ensuring quality work at market prices. Clients highly recommend F.F. Hitchcock for their reliability and expertise in heating and plumbing services. The company's technicians, such as Dorian, Patrick, Colin Fuoco, and Dennis, are praised for their professionalism, knowledge, and personable demeanor, ensuring a positive customer experience. The team is known for their careful work and attention to detail. Recent customers appreciated how they thoroughly checked homes for drafts, patched many problem areas, and even found a duct not attached to the air vent leading to a bedroom. They fixed everything and were attentive, professional, and thoughtful—sometimes even helping with small errands like bringing in packages. Their work helped customers save hundreds of dollars and earn rebates for insulation from the state. Technicians like John T are also praised for arriving on time and completing jobs quickly and professionally. Customers recommend their services highly. Rick and Ray, during a recent energy audit, impressed clients with their professionalism and clear explanations. They carefully inspected homes, identified areas for improvement, and offered practical solutions to increase energy efficiency. Customers value their genuine passion for helping homeowners save money and reduce energy waste. Overall, F.F. Hitchcock continues to be trusted for reliable, knowledgeable, and friendly service in heating, air conditioning, and plumbing.