Heating & Air Conditioning / HVAC near Canaan

“These folks charged me nearly $1,800 to disconnect my kitchen sink when I was replacing my countertops and to reconnect it afterward - 4 to five times what I have ever paid for like service AND there was no hot water in the kitchen sink when they were finished. Although the technician agreed the price was “way too high” and said I could appeal it, they came at me both barrels blazing to say it was a fair price & were hostile & nasty about it within five minutes on the phone. They are crooks who should be out of business“

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“I rarely write reviews (and when I do, it’s usually negative) but my experience with Carlson Heating and Air Conditioning was so outstanding that I feel their professionalism, their work ethic, and their dedication to customers should be known.

We called Carlson because our old AC system conked out just as the first serious heat wave of the summer hit (back in June). To my amazement, Mr. Carlson himself came out the next day, even though the co. was flooded with similar service requests. Within ten minutes, he identified the problem and gave me a quote for installing a new unit. Again, I figured it would be a couple of weeks before they could get to us, but two days later a very capable two-man crew showed up with a new condenser and had it in place by the next day.

The job turned out to be more complicated because the original ductwork was not big enough and had been installed incorrectly by the builder. Carlson could have just hooked up the new unit to the old duct system and walked away but they did not. In the middle of a brutal heat wave, they worked in a burning hot attic to install the correct-sized ductwork in the most efficient configuration. They even fixed the attic exhaust fan which hadn’t worked right for years.

I am super-impressed with this company. They know their technology, they stick with their price quotes, they show up when they say they will (a rarity in the Berkshires), and they keep working until the job is done right.

It has been a couple of months now and I am happy to report that the new AC system is virtually silent and our house has never felt this comfortable.“

“Steve is extremely knowledgeable and takes great pride in his work. I highly recommend Eco Home!Service: Heating system repair“

“They are great. Professional, courteous. They go above and beyond to get the job done. Not a huge company in which you get lost in the cracks. Cindy is so attentive and in constant contact with the team... So 90% of answers come back to you within 10 minutes! They still manage to always come immediately for emergency calls and their prices are very fair!“

“Kevin was very pleasant, professional and clean. He helped us out in a crunch which we appreciate! Will definitely continue to use his plumbing services.“