The Swimming Pool Store

The Swimming Pool Store is a locally owned business in Burlington, Connecticut, specializing in swimming pool services, maintenance, repair, and installation. They cater to both inground and above-ground pools and serve customers throughout the surrounding areas and all over Connecticut. Customers consistently praise the professionalism, dependability, and integrity of The Swimming Pool Store. One long-time customer highlights their exemplary service over 20 years, mentioning that they handle seasonal openings and closings and have replaced equipment as needed. The friendly and responsive team, particularly one staff member, is noted for providing quality service and making the pool ownership experience enjoyable. Another customer, who purchased a home with an inground pool, describes how the staff went above and beyond to help with maintenance and repairs. They recount a particularly challenging situation involving a catastrophic leak under their deck, where the team worked diligently in difficult conditions to locate and fix the issue. The crew’s professionalism and kindness during a stressful time, along with their willingness to assist without extra charges, left a lasting impression. A different customer shares their positive experience since having an inground pool installed in 1999. They emphasize the family-run nature of the business, noting how the team has always been responsive, even handling emergencies promptly. During a holiday weekend, they received immediate assistance for equipment problems, ensuring their family gathering could happen as planned. The staff at The Swimming Pool Store is very knowledgeable and hardworking, working hard to provide the best service possible. If they don’t have what is needed in stock, they will give a workaround until the proper item is available. Corey, one of the staff members, was especially helpful, friendly, and stayed on the phone until the problem was solved, earning high praise for customer service and knowledge. Overall, The Swimming Pool Store is recognized for its outstanding customer service, exceptional quality of work, and honest pricing, making it a trusted choice for pool owners in the community. Customers often recommend others to get a pool just to experience the quality of service offered here.