The Hospital Of Central Connecticut Family Health Center

Oct 2024

I called just to ask a simple question about a missed call earlier and was met with just the rudest attitude.

"Hi I'm calling regarding a call I couldn't pick up from you guys earlier, what was it about?"
"Did we leave a message??"
"I don't think I got one, no"
"Then it WASN'T us, if we called we would leave a message"

(In hindsight my family very recently switched carriers so my voicemail isn't set up yet)

"I got a call from you guys at around 9am today"
*she checks the number*
"Okay yeah we DID call you about a prescription refill you reqursted but Jodi said you were switching primary care so you don't need it right??"
*obviously...read full review

Jun 2024

Inside the building is very clean and the receptionists at the front desk were very nice. It is a walk in area for Quest Diagnostics blood lab straight through the door and not such a long wait either. The area was very calm and clean and we waited maybe 4 min and the woman came right out to call us in. The phlebotomist was AMAZING. It is the only quest I have been to where I was treated like a person not a number. She was a short haired older lady I wish I got her name because she deserves to be noticed for going above and beyond to make everyone comfortable.