Ideal Plumbing & Heating Co. is known for its exceptional service and responsiveness. Customers praise Lorenzo and his crew for their quick response to emergency repairs, often on the same day. The team is friendly, professional, and provides clear updates throughout the process. Their work is described as flawless, with reasonable and fair pricing. Many reviews highlight Lorenzo’s genuine and honest approach, leading to strong recommendations for anyone needing reliable plumbing services. Overall, Ideal Plumbing & Heating Co. is highly regarded for its outstanding service and customer care.
Called Lorenzo on a weekend after a burst water main under driveway caused flooding. He texted straight back and came around same day to evaluate. He got his crew workin g the very next day (Sunday morning). Crew were friendly and got to work immediately and fixed the issues. Price was very reasonable, and Lorenzo is genuine and honest. Will be using again, and highly recommend.
Lorenzo is a really nice guy and very responsive. We unfortunately had to call him twice for emergency repairs. He came out quickly, repaired the damages within a day and pricing was very reasonable. We will definitely use him in the future.
What an absolutely wonderful experience we had with Lorenzo and his crew when we recently encountered a water break! Their work really impressed us, we were so grateful! Lorenzo informed us about all the updates and patiently addressed all of our questions. His personalized approach was truly reassuring. The end result was outstanding; the repairs were done flawlessly.In addition, the pricing was very reasonable and fair.Without any hesitation we recommend Lorenzo and his crew to anyone in need of exceptional water-related services. They are truly deserving of a 100% recommendation!