I only gave 3 stars because the young lady who did my hair was amazing. But the owner is terrible. I had a 9:30am appointment on a Saturday. I called and asked for the earliest time. I didn’t end up leaving until 4pm. They told me Ne price of $180 on the phone then charged me $220 … after being a whole hour late getting there. The women who did my hair didn’t even start of doing my hair. I asked for the normal size braids and they did what they wanted. The sad thing is this isn’t my first time at this salon …. And i never had any problems. My issue is that the lack of customer service and the ability to satisfy the customers that’s terrible.
December 2020
I was told 40 dollars for two braids when the lady was done she raised her price to 50 dollars then told me that it 40$ when you bring your own hair and that is not what we discuss over the phone never again
September 2019
Never again!!!! As much as I like the way my hair came out; the entire process was annoying and too much. Firstly, the woman was 45 mins late! I was desperate because other places were not open on a Sunday. When I booked the appointment, 3days in advance she knew I wanted her to provide the hair but apparently she didnt know that.....but you gave me a price that included hair right? So 45 mins late and now she has to leave to go get the hair (which for me took too long). I have gotten box braids before and these were not even small. I got medium to big braids. It took 9 hours!!! I have never been at a salon that long. I was also annoyed because I had to keep micro managing... read full review
I only gave 3 stars because the young lady who did my hair was amazing. But the owner is terrible. I had a 9:30am appointment on a Saturday. I called and asked for the earliest time. I didn’t end up leaving until 4pm. They told me Ne price of $180 on the phone then charged me $220 … after being a whole hour late getting there. The women who did my hair didn’t even start of doing my hair. I asked for the normal size braids and they did what they wanted. The sad thing is this isn’t my first time at this salon …. And i never had any problems. My issue is that the lack of customer service and the ability to satisfy the customers that’s terrible.
I was told 40 dollars for two braids when the lady was done she raised her price to 50 dollars then told me that it 40$ when you bring your own hair and that is not what we discuss over the phone never again
Never again!!!! As much as I like the way my hair came out; the entire process was annoying and too much. Firstly, the woman was 45 mins late! I was desperate because other places were not open on a Sunday. When I booked the appointment, 3days in advance she knew I wanted her to provide the hair but apparently she didnt know that.....but you gave me a price that included hair right? So 45 mins late and now she has to leave to go get the hair (which for me took too long). I have gotten box braids before and these were not even small. I got medium to big braids. It took 9 hours!!! I have never been at a salon that long. I was also annoyed because I had to keep micro managing... read full review