Flooring in Branford

“Five years ago we had a really positive experience with the refinishing of flooring in our basement and main level. We just had the floors done on the second level and had the same level of professionalism and care. Thank you, Jason, for your commitment to our satisfaction and to your wonderful group of onsite employees. Great job!“

“Chris and his team at Creative Carpeting have completed countless turnover and tub/shower conversion jobs for me at a high-end residential rental community in Greenwich and Norwalk. They are always clean, courteous, and incredibly efficient. Their professionalism and attention to detail ensure every job is completed on time and to the highest standard. I highly recommend them!“

“Tile Vision did an excellent job remodeling my bathroom. Very reasonable estimates for their work. They are very prompt, professional, and courteous. Definitely recommend hiring them. I included before and after photos.“

“Lars and his team were very professional, punctual and neat. They did a great job sealing off the room so surrounding areas remained dust free. Lars, also has a great aesthetic sense, which aided me in choosing the perfect color stain. Will definitely use this company again!“

“Today Ray and Orlando of Joe's Paint Center removed our sliding door shutters and installed a Hunter Douglas Double door sliding shade.
They were extremely professional in their installation. They actually took off their outside shoes and wore very clean ones in the house. This has never been done for us by service men in our 66 years of marriage. Clean-up was done before they left.“

“We worked with Neal's Hardwood Flooring over 10 years ago, and our original wood floors still look amazing. So when we decided to install additional wood flooring, we knew exactly who to call.

As expected, the sales process was outstanding. The team took the time to educate us on various options, clearly outlining the pros and cons of each. They even came to our home three separate times to help us select the perfect product.

After the floors were installed, we noticed some issues—the floor creaked and felt spongey in certain areas. Neal’s responded immediately, coming out the very next day. They quickly acknowledged that something wasn’t right and took swift action to address it. Ultimately, the issue was traced back to the material itself.

That didn’t matter to Neal’s. They took full responsibility, sourced new material, removed the entire floor, and reinstalled everything from scratch—all within two weeks to minimize our inconvenience (their words, and they meant it!). There was no spin, no finger-pointing, and no talk of additional costs. Just accountability and action.

It's easy to praise a company when everything goes according to plan—but what truly sets Neal’s apart is how they handle things when they don’t. That integrity and dedication is exactly why we’ll continue to return to Neal’s again and again.

A heartfelt thank you to everyone on the Neal’s team!“