Chuck and his team at BITS are a staple to the town, community and provide services that are consistently above and beyond. Most recently I needed an adapter cable for an event I'm hosting and called Chuck to ask him about it. Within 2 minutes he identified the part I needed, had it in stock, I went over to test it out. In an out in minutes with exactly what I needed. Just one of many examples of excellent customer service!
April 2024
Outstanding - Highly recommend for your computer / IT support needs. This was my first time using their services. The team is very knowledgeable and professional. While my issue resulted in need for a complete ssd drive reformat and windows re- install, the staff exhausted all possible work arounds before resulting to the reimage. What’s more they restored my system seamlessly right down to the background desktop image and reloading of licensed programs - going the extra mile to contact me as needed for 2 step validation. Just an outstanding job by a very honest and integritable team. Super Job Curtis and team!
August 2023
Let’s discuss how awesome these guys are. They are a hybrid of really talented repair guys (who have fixed my very complicated Mac issues on more than one occasion) and an incredible emotional support group when it feels like you need to grieve a laptop. Fun, charming, knowledgeable and quick. Excellent service.
Chuck and his team at BITS are a staple to the town, community and provide services that are consistently above and beyond. Most recently I needed an adapter cable for an event I'm hosting and called Chuck to ask him about it. Within 2 minutes he identified the part I needed, had it in stock, I went over to test it out. In an out in minutes with exactly what I needed. Just one of many examples of excellent customer service!
Outstanding - Highly recommend for your computer / IT support needs. This was my first time using their services. The team is very knowledgeable and professional. While my issue resulted in need for a complete ssd drive reformat and windows re- install, the staff exhausted all possible work arounds before resulting to the reimage. What’s more they restored my system seamlessly right down to the background desktop image and reloading of licensed programs - going the extra mile to contact me as needed for 2 step validation. Just an outstanding job by a very honest and integritable team. Super Job Curtis and team!
Let’s discuss how awesome these guys are. They are a hybrid of really talented repair guys (who have fixed my very complicated Mac issues on more than one occasion) and an incredible emotional support group when it feels like you need to grieve a laptop. Fun, charming, knowledgeable and quick. Excellent service.