Terrible! Don’t go through this company much better ones around or even your local family house fixer is still better honestly paid out the ass a 8 grand to get a new furnace installed it’s had problems ever sense the day it’s been put in and not even months after almost 8 and it’s already broke and need a new one! almost the people putting it in had not a care in the world about putting it in right don’t even go through them!
November 2022
Air Temp bought Hi Point, where we’d been customers for 20+ years. We were billed 3 hours ($600+!) to do routine AC maintenance and coil cleaning, when it used to take less than an hour. Outrageous. Didn’t bring any coil cleaner -- in August, for an AC maintenance call -- so they charged us to drive to Hartford and back to pick some up. Wouldn’t even give us the rest of the cleaner we’d paid for afterward. When asked about the hours, we were told that billing starts from the time they leave their HQ. So the farther away you live, the more you have to pay? Very sad to see a once great company decline so far.Service: A/C system maintenance
November 2021
This is a great industrial and commercial company. Their service is fantastic and highly skilled. This is NOT AirTemp Residential Services and should not be confused with the company that works in people's houses.Services: HVAC system maintenance
Terrible! Don’t go through this company much better ones around or even your local family house fixer is still better honestly paid out the ass a 8 grand to get a new furnace installed it’s had problems ever sense the day it’s been put in and not even months after almost 8 and it’s already broke and need a new one! almost the people putting it in had not a care in the world about putting it in right don’t even go through them!
Air Temp bought Hi Point, where we’d been customers for 20+ years. We were billed 3 hours ($600+!) to do routine AC maintenance and coil cleaning, when it used to take less than an hour. Outrageous. Didn’t bring any coil cleaner -- in August, for an AC maintenance call -- so they charged us to drive to Hartford and back to pick some up. Wouldn’t even give us the rest of the cleaner we’d paid for afterward. When asked about the hours, we were told that billing starts from the time they leave their HQ. So the farther away you live, the more you have to pay? Very sad to see a once great company decline so far.Service: A/C system maintenance
This is a great industrial and commercial company. Their service is fantastic and highly skilled. This is NOT AirTemp Residential Services and should not be confused with the company that works in people's houses.Services: HVAC system maintenance