Deceptive patient intake. Got an appointment from this place when I was looking for a regular medical check up. Yearly medicals are covered by insurance companies at no cost. This place miss leads clients making you think you need a first intake appointment before you can be considered a patient. I went to the appointment and talked about health issues wit the PA. End result. A bill for $200 not covered by Cigna. I reached out to Cigna and their CS team reported this practice billed my appointment as a consultation not as annual physical check up. When I reached the practice billing department I was told appointment was billed as consultation because I talked... read full review
October 2024
If you're looking for a standard internal medicine practice for basic care, this clinic might meet your needs. However, in my experience, and that of my husband, the providers here tend to have a more old-fashioned approach. The majority of their patients are elderly—typically in their 70s or older—and as someone in my 30s, I often felt like the youngest patient in the waiting room.
One notable area for improvement is their use of technology. Despite having a patient portal, communication with my provider and care team was often challenging, and it didn't seem like the portal was used as effectively as it could be. This might be because... read full review
March 2024
This place is amazing! EVERYONE here really cares and they treat you like family, So I'm extremely happy we have been a part of Wheat Ridge Internal Medicine for the past 30 years. They have cared for both of my parents and myself to a such a degree, I can't even begin to describe. Thank you so much, especially Melissa Fountain, for all of your excellent service! Take care!
Deceptive patient intake.
Got an appointment from this place when I was looking for a regular medical check up. Yearly medicals are covered by insurance companies at no cost. This place miss leads clients making you think you need a first intake appointment before you can be considered a patient. I went to the appointment and talked about health issues wit the PA. End result. A bill for $200 not covered by Cigna. I reached out to Cigna and their CS team reported this practice billed my appointment as a consultation not as annual physical check up. When I reached the practice billing department I was told appointment was billed as consultation because I talked... read full review
If you're looking for a standard internal medicine practice for basic care, this clinic might meet your needs. However, in my experience, and that of my husband, the providers here tend to have a more old-fashioned approach. The majority of their patients are elderly—typically in their 70s or older—and as someone in my 30s, I often felt like the youngest patient in the waiting room.
One notable area for improvement is their use of technology. Despite having a patient portal, communication with my provider and care team was often challenging, and it didn't seem like the portal was used as effectively as it could be. This might be because... read full review
This place is amazing! EVERYONE here really cares and they treat you like family, So I'm extremely happy we have been a part of Wheat Ridge Internal Medicine for the past 30 years. They have cared for both of my parents and myself to a such a degree, I can't even begin to describe. Thank you so much, especially Melissa Fountain, for all of your excellent service! Take care!