About Ulta Beauty
Ulta Beauty is a leading beauty retailer offering over 25,000 products from 500 brands. The store provides a wide range of products, including vegan, clean ingredient, and cruelty-free options. Customers can also book appointments for hair, skin, and makeup services at The Salon at Ulta Beauty. Online orders are available, backed by excellent customer service. The guest services team is prompt and helpful, as seen in their quick resolution of issues like replacing lost orders without charge. While some store shelves may be sparse and transaction issues can sometimes occur, the friendly and energetic staff, including helpful associates and brand reps, make for a pleasant shopping experience. Customers appreciate the helpful tips from staff like Janel, who offers stress-free advice and guidance, making shopping enjoyable even for those new to certain routines.
The managers were great! I had bought a $30 eyeliner that when I opened it, it was empty nothing inside, I called and let them know, went back the next day and it was handled and switched within 10 minutes, thank you!!
I can't say enough good things about getting my hair cut with Kryzten! I've been a client of hers for years, and she is consistently amazing. I am always thrilled with my hair every single time. She's incredibly talented and I highly recommend her to anyone looking for a fantastic hairstylist.
Thank you so much for Krysten for giving me such a nice experience. I tend to avoid hair salons due to bad past experiences, but she made sure I was comfortable and listened to my ideas!