“Our family has been going to FVC well over a decade. The drs are great. The support staff are friendly and efficient. Recently I had a family member visiting from Iowa. His eye swelled badly. Instead of ER, we sent him to dr Wagner. He got something to help with swelling, diagnosed him and referred him a dr in Iowa. It was a really good outcome.“
“Matt at LensCrafters in Macy’s was so helpful and friendly! He made dealing with my insurance pricing out new frames seamless.“
“Came in for a regular eye exam booked online. Great team, really appreciated how welcome and nice the staff is!“
“I'm not one to leave reviews lightly, but my recent experience with FVC deserves a standing ovation. Let me tell you, they went above and beyond the call of duty, turning a potentially frustrating situation into a shining example of exceptional customer service. Here's the story: I have duplicate vision coverage and am able to get a prescription through another provider without copay. I have been happy with Dr. Lorree for years and like to keep my business local. So, I ordered frames/lens from FVC. Unfortunately, the prescription was off. With everything ordered, I thought for sure I'd have to shell out for a whole new pair. But then, something amazing happened. I reached out to Daniel, expecting the worst. Instead, I was greeted by the most friendly and helpful representative I've encountered in ages. He listened and worked to ensure the lens were correct and - get this - offered to replace the lens without question. No blame game, no hassles, just a simple, "We're here to help." I was floored. This wasn't just good customer service; it was stellar customer service. It felt like they truly valued my business and reminded me why shopping local and small business is so important.“
“I took my teenage young men to see Michelle, and they had a great experience. She took the time to ask what they would like and also gave suggestions for their hair. We will be back.“
“Dr was super nice and easy to communicate with. Very patient and listened to my. needs“
“Dr. Olson and his staff are amazing! Promtness, great care, Cound;t ask for a better doctor. Great hours avaialble“
“I found the staff to be very polite knowledgeable. A great optometrist who was very informative and concerned about my eye health.“
“I've been going to NorthPark Vision for over 15 years and have always had positive experiences. The staff is friendly and eager to assist.“
“I had a great experience with this place I will definitely be back super fast and friendly staff“
“I wanted the same pair of glasses I purchased the last time from America Best, but they are discontinued. The young lady working with me went out of her way to track a pair down in Arizona, after calling many places across the country. The best customer serves I have ever received in my life“
“Snezhana helped me so so so much and i appreciate her so much!! Definitely will be back because of her!“
“Dr. Melendez was wonder and everyone that helped me in the clinic was friendly and knowledgeable. It was super quick and easy, I would definitely recommend!“