The Peaks Resort & Spa

The Peaks Resort & Spa is a hotel located at the top of a mountain, offering beautiful views and quick access to the gondola for downtown area exploration. The rooms are generally described as clean and nice, although some reviewers mention that they are in need of repair and can be hot during the summer months as there is no air conditioning. The resort is pet-friendly, but this can result in irresponsible pet owners leaving dog poo in the hallways and lobby. The spa and gym area is considered a luxury, with all the expected amenities of a four-star resort. However, some reviewers mention that key areas of the spa facilities were frequently under construction during peak use times. The resort has a great location, beautiful views, and modern facilities. The spa at the resort is exceptional, and the staff, especially Shane, provide great service and accommodation. The rooms are spacious and have great views, but they are dated and could use some maintenance. The restaurant has decent food, but the service can be slow for sit-down dining. Valet parking is convenient, and the front desk staff is outstanding in addressing guests' needs.