Massage Envy

Jun 2024

Nice office staff, pleasant and easy to work with. I've seen probably 4 - 5 diff therapists and they've been professional, friendly and average. One was so delicate it was essentially Chinese water torture, but the others have been adequate. I have been the last scheduled massage of the day a couple times and the therapists have cancelled on me. To be fair, I cancelled same day once due to a gnarly head cold and they didn't charge me for it ?. It's difficult to get an appointment. I suspect there are too many clients and not enough therapists.
When I tried to cancel my membership bc of the overall hassle (I have 4 credits to use bc I can't get an appt on my days off)...read full review

Apr 2023

Alex the Skin Care Specialist is the BEST! She went far above and beyond of any person I've ever encountered at ANY Massage Envy. She makes the rest look bad! I had a Microderm Abrasion done by Alex and she payed attention to detail. I never had anyone do what she did before (I've had about 5) She was so gentle and explained everything as she went. Sierra is also great to work with. I would use either one of these gals again. Love them both!

Oct 2021

It would be nice if I could book a facial based on knowing which estheticians would wear a face covering, or know if they’ve had a vaccine for COVID-19.As I cannot wear a mask for a facial, I’d like to choose an esthetician who does so that I can keep my shared air contact to a minimum.