The lady was rude, threw my contact case on the table. The people on the glasses side were great but the eye doctor nurse was unprofessional and the Dr was over a zoom meeting. It was very uninviting and uncomfortable
April 2023
Made an appointment for my son. Get to appt and they could not find my son's insurance in their data base so I had to pay out of pocket. Halfway through exam I learn it will be a virtual exam with the doctor. What??? First I heard of this. I would not have made the appt had I known. The receptionist/tech was less than friendly, condescending, and downright rude when I expressed my displeasure about the experience. I will never use a Walmart optometrist office again.
November 2022
Past experiences have been great, however, this time was different. My appointment was cancelled twice, we finally had the eye exam with the doctor online, and that went okay. We go to look at the glasses and the women who helped was so LOUD and very unprofessional. In the future I will be asking for someone else to help me. My appointment should be quiet, confidential, and stay in that area. The person helping should not be so LOUD that all of Wal-mart can hear what is going on.
The lady was rude, threw my contact case on the table. The people on the glasses side were great but the eye doctor nurse was unprofessional and the Dr was over a zoom meeting. It was very uninviting and uncomfortable
Made an appointment for my son. Get to appt and they could not find my son's insurance in their data base so I had to pay out of pocket. Halfway through exam I learn it will be a virtual exam with the doctor. What??? First I heard of this. I would not have made the appt had I known. The receptionist/tech was less than friendly, condescending, and downright rude when I expressed my displeasure about the experience. I will never use a Walmart optometrist office again.
Past experiences have been great, however, this time was different. My appointment was cancelled twice, we finally had the eye exam with the doctor online, and that went okay. We go to look at the glasses and the women who helped was so LOUD and very unprofessional. In the future I will be asking for someone else to help me. My appointment should be quiet, confidential, and stay in that area. The person helping should not be so LOUD that all of Wal-mart can hear what is going on.