About 911 Rooter And Plumbing
911 Rooter And Plumbing is a dependable and dedicated plumbing company that offers high-quality plumbing services. Their team of skilled plumbers has the experience, tools, and expertise to accurately diagnose and provide lasting solutions for various plumbing problems. They offer personalized services tailored to each client's needs, whether it's plumbing repairs, drain cleaning, or water heater services. One customer needed urgent help with their hot water heater and was able to get same-day service. The plumbers arrived on time, wore protective boot covers, and gave professional advice to resolve the issue. Another customer faced a leak in their bathroom, and 911 Rooter And Plumbing responded quickly, providing after-hours service at a reasonable price. The elderly homeowner was happy with the quality of work, and the customer appreciated the quick and efficient service. The company has shown its outstanding service multiple times. When a sewer backed up, they worked with the insurance company for four days to repair the line. Recently, they replaced a swamp cooler in less than four hours, leaving the homeowner satisfied and cool again. During a deep freeze, they helped a customer whose pipes froze, and the technician discovered improper installation that caused the problem. Thanks to their quick response and expertise, the pipes were fixed under warranty with the builder. Overall, 911 Rooter And Plumbing is a trusted company that focuses on customer needs and provides efficient, professional services. Nelson and his team are known for their excellent customer service and know-how, making them a top choice for any plumbing needs. They also did a fantastic bathroom remodel three years ago, demonstrating their versatility and skill.
We had an emergency plumbing issue with a septic back up and already had 2 companies out that couldn’t resolve the issue. We scheduled for next available with 911 Rooter. When I voiced concern over the severity of the issue, the phone tech - ANGELA - was both empathetic and caring in her responses. She immediately referred me to another company that could be able to address the issue sooner. The other company came out and the issue was resolved! Thank you Angela for your kindness, generosity and positive demeanor.
Last weekend (1/13/24) during the deep freeze our pipes in our new build townhome froze. I called around to different plumbers and none were helpful until I called 911 Rooter. Angela answered my call and was so kind and informative. She went above and beyond to get us an appointment first thing the next morning. Seth was the technician and he was skillful and professional. He even discovered that the pipes had been installed incorrectly, likely causing them to freeze. Because of him we were able to get our pipes fixed under warranty with the builder. I can’t recommend 911 Rooter enough, they are truly the best.
If you want your plumbing issue done right the first time, go to 911 Rooter and Plumbing! Nelson and his guys will get you taken care of, with a customer service level you have never seen!! I have used them regularly for over twelve years now, and recommend them for any of your plumbing needs! And they also did a fabulous job on a bathroom remodel for me three years back as well! So they are multi-talented and know their stuff!