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Reviews for Mountain View Medical Group

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  • March 2024

    This is for Optum Urgent Care Monument. I was treated for bronchitis and given an antibiotic. I cautioned the PA that I did not tolerate antibiotics well and was very clear as to why. Out of 3 options I am prescribed the one that is the most corrosive to the digestive track. Not to mention I was over prescribed! Does any medical practitioner ever bother anymore to listen to what the patient is telling them? I am devastated, it has taken me over a year to get here digestively just to have it tossed away. It wasn't even busy in the urgent care.. is this why? Negligence

  • December 2023

    Billing is the issue. I am being charged the price of a specialist for a primary care visit. Additionally, Optum Monument is charging for all the standard tests for the annual wellness visit, which by law is covered by all ACA-compliant insurance. Repeated calls and appeals have been turned down. While the employees at the front desk agree that I am being billed incorrectly, Optum internal billing denies appeals, provides no reason, and is now threatening collections. This is arbitrary and extremely unethical (illegal?).

  • August 2023

    Front desk people were awful. Rude, careless, and impatient. I'm so sorry I was asking you something about your job and that you decided to leave 30 minutes early, so you couldn't take a simple daycare medical form! I love our pediatric doctor, but I am willing to switch due to how Optum and Mt View have decided to handle patients.

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    Mountain View Medical Group

    15909 Jackson Creek Pkwy, Monument

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