Peak Wellness Center

Aug 2024

I've had really good care at Peak. Dr. Marzolf is excellent as are her medical assistants. They are super busy but so are all the clinics in Montrose. I'm a high maintenance patient due to multiple health issues and the folks at Peak have handled all my needs exceptionally well.

Feb 2022

The medical staff is kind and helpful, but their billing department is garbage. GARBAGE. They have incorrectly coded the same preventative (ie, covered by insurance) tests as general medical/diagnostic THREE TIMES! I have PAGES of notes between them, the hospital and insurance trying to get them to code the bill correctly and they seem incapable of doing it. This is HUNDREDS of dollars coming out of my pocket if they don't fix it. When I first spoke with the head of billing, she flat out told me that she was "not going to argue with me OR my insurance company because it was coded correctly" -- so rude! A few calls later (to her underlings, I assume), and they confirmed it WAS coded incorrectly and they supposedly resent the information to the hospital. Weeks later we got a collections call from the hospital and, oops, Peak forgot to fax it! Once they did and it was processed, they'd STILL used the wrong codes. On the third round now, and insurance just called and sure enough, ONE test was coded correctly this time, but another very expensive one wasn't. I have to wonder if Peak is TRYING to screw me over. Unbelievable! If you can, do yourself a favor and find a different office to go to. We had to sign up with them b/c no other GPs were accepting new patients here, but I'm going to actively look for a different doctor. Too bad b/c I like my doc (the reason for 2 stars), but spending HOURS over the course of MONTHS to deal with a simple coding error is RIDICULOUS!

Apr 2021

Maybe I just had bad luck but the office seemed pretty disorganized from getting the appointment set up to seeing the doctor. So I left a little unimpressed and wondering if I should just go back to a previous office I've used.