Wow! I'm impressed. A friend referred BG Auto to me, and I'm so glad she did. Never have I seen such a clean shop, and I received outstanding service. I'm never going back to "auto dealership" service unless I have to based on warranty issues.
October 2024
The service advisors did an excellent job of explaining the issues with my vehicle, of working with my timeline, and communicating with me throughout the service process. They treat customers with respect and consideration. I highly recommend them!
October 2024
My 1997 Subaru was leaking oil everywhere. My usual repair service didn’t want to investigate the issue and I had heard that BG was a good place to go. I found Michaela and Rich helpful and understanding. They looked over the car and identified more problems than just the oil leaks and provided a complete breakdown with pictures and a ranked list of repairs - “most urgent” to “can wait a bit”. We negotiated a scope of work to meet my budget and an estimate of the time to complete it. The job was completed early. I will return to get the rest of the work done soon.
Wow! I'm impressed. A friend referred BG Auto to me, and I'm so glad she did. Never have I seen such a clean shop, and I received outstanding service. I'm never going back to "auto dealership" service unless I have to based on warranty issues.
The service advisors did an excellent job of explaining the issues with my vehicle, of working with my timeline, and communicating with me throughout the service process. They treat customers with respect and consideration. I highly recommend them!
My 1997 Subaru was leaking oil everywhere. My usual repair service didn’t want to investigate the issue and I had heard that BG was a good place to go. I found Michaela and Rich helpful and understanding. They looked over the car and identified more problems than just the oil leaks and provided a complete breakdown with pictures and a ranked list of repairs - “most urgent” to “can wait a bit”. We negotiated a scope of work to meet my budget and an estimate of the time to complete it. The job was completed early. I will return to get the rest of the work done soon.