I missed the deadline and Apria Great Escapes went the extra mile to get the paperwork processed and my device delivered. I had some trouble with the equipment.- I was not given a user guide. It is pretty simple, but there were several things that I did not figure out that caused some trouble.- For one thing, the device came with a DC power supply for a vehicle cigarette lighter. I never found a DC-in plug on the device, so I could not use it. Our vehicle had an AC inverter, so I did not call for help.- On my flight, I ran out of O2. We planned for 1.5 times the flight time as instructed. I later discovered that the device automatically changes from pulse to constant... read full review
May 2024
Everyone has been pleasant and helpful in my process. This was all a surprise, but the Apria folks have walked me through each step and seem invested in my success, and by success I mean breathing.
February 2024
I went into Louisville for help with my CPAP problems from headaches to mask fit, and the person who helped me could not have been a better listener. He had many ideas and much help for me and was very knowledgeable. I have used a CPAP for at least 10 years and never had such help and attention
I missed the deadline and Apria Great Escapes went the extra mile to get the paperwork processed and my device delivered. I had some trouble with the equipment.- I was not given a user guide. It is pretty simple, but there were several things that I did not figure out that caused some trouble.- For one thing, the device came with a DC power supply for a vehicle cigarette lighter. I never found a DC-in plug on the device, so I could not use it. Our vehicle had an AC inverter, so I did not call for help.- On my flight, I ran out of O2. We planned for 1.5 times the flight time as instructed. I later discovered that the device automatically changes from pulse to constant... read full review
Everyone has been pleasant and helpful in my process. This was all a surprise, but the Apria folks have walked me through each step and seem invested in my success, and by success I mean breathing.
I went into Louisville for help with my CPAP problems from headaches to mask fit, and the person who helped me could not have been a better listener. He had many ideas and much help for me and was very knowledgeable. I have used a CPAP for at least 10 years and never had such help and attention