Home Services at The Home Depot

I came in today to pick up a few items and get some paint to paint some new primed interior doors. Every one throughout the store was nice and willing to offer help. Then came the paint dept where there was a chubby bald cranky man. I was looking at paint to try to see about what to get to paint a house full of new primed interior doors. He was looking through the website add on the store computer and didn’t even make eye contact with me. I went up to the counter and said excuse me? He totally acted like he didn’t hear or see me, too busy scrolling the Home Depot weekly and looking for things he may want. Then I said umm could you help me? He huffed and very begrudgingly,... read full review

placed a curbside pickup order and was notified it was ready. i called when I got there and was told where to park. i gave my name and order #. I ordered 12 bags of pea gravel. First, they tried to bring me a sink. I told the girl with the pigtail my name. Twice. She gave me some excuse about they needed to re-sort my dirt. Didn't order dirt. Then she brought out a cart with some soil & other things. Again, not mine. She then proceded to argue with me about what my order number and name was. She insisted that I had messed up. When I finally, in sheer desperation, asked for a manager, the right cart finally appeared. I waited for over 30 minutes for an order that... read full review

Went in 15 min before closing and had exceptional customer service and attitudes even though employees were ready to leave and I held them up. I had an over the phone payment and the manager that helped me made me feel like I wasn't a problem for being there late. Great staff all around!