Olivia was awesome! Very professional and experienced. Would highly recommend
March 2019
Here are our experiences with Todd Winegar and Summit Resort Services: When we were interviewing cleaning companies to regularly clean our unit in Keystone, Todd seemed competent and professional so we hired him. We would soon see some wildly unethical and unprofessional behavior. After just a few cleanings, we shared a guest's minor criticism of Todd's cleaning, which evoked a rude and unprofessional response from him. In short order he announced he was quitting(while we had a guest in the unit) but refused to respond to calls and emails trying to address his anger and behavior. This was followed by unexplained additional charges on our final bill- when we... read full review
February 2019
I tried to rent a property listed by the owner (Todd Winegar) of this group on AirBnB. I should have avoided when I only saw one review. I thought it strange that the hosts were completely unresponsive after the initial booking (which was a first for me). With a month prior to rent I had an extremely rude exchange from Todd when I asked what I believed some pretty basic questions (see attached image for record of the AirBnB conversation). Todd then cancelled the reservation without warning 2 weeks ahead of the travel and subsequently deleted his account and property on AirBnB so that he could attempt to leave no trace of (or ability to comment on) his poor host behavior.... read full review
Olivia was awesome! Very professional and experienced. Would highly recommend
Here are our experiences with Todd Winegar and Summit Resort Services: When we were interviewing cleaning companies to regularly clean our unit in Keystone, Todd seemed competent and professional so we hired him. We would soon see some wildly unethical and unprofessional behavior. After just a few cleanings, we shared a guest's minor criticism of Todd's cleaning, which evoked a rude and unprofessional response from him. In short order he announced he was quitting(while we had a guest in the unit) but refused to respond to calls and emails trying to address his anger and behavior. This was followed by unexplained additional charges on our final bill- when we... read full review
I tried to rent a property listed by the owner (Todd Winegar) of this group on AirBnB. I should have avoided when I only saw one review. I thought it strange that the hosts were completely unresponsive after the initial booking (which was a first for me). With a month prior to rent I had an extremely rude exchange from Todd when I asked what I believed some pretty basic questions (see attached image for record of the AirBnB conversation). Todd then cancelled the reservation without warning 2 weeks ahead of the travel and subsequently deleted his account and property on AirBnB so that he could attempt to leave no trace of (or ability to comment on) his poor host behavior.... read full review