Urgent Care in Fort Collins

“They are a great staff BUT I waited over an hour for a phone call to get a medication for my child. I get that they get really busy but I don't feel like we mattered. Living 30 mins (one way) away its not like I can come back to get it later. ? we literally only came here because the urgent care where i live closed. Even when they were super busy they still managed to call as soon as they got results, or looked for them if you called them.“

“The physician is outstanding but the change from Associates in Family Medicine to Village Medical
rates as abominable. Impossible to reach the office or the providers nurse by phone. And the centralized schedulers made my appt. w/ the wrong provider twice. .I have worked in
over 250 clinics and hospitals in the US teaching patient centered care and I know quality care and patient friendly communication when I see it. Unfortunately as is too often the case the change in practice ownership and the move to a centralized (non-local) call system has resulted in lessened efficiency and pt. satisfaction.“

“Been a patient here since 1989. When I moved to Loveland I went somewhere else out of convenience. That was a mistake. Came right back to FMC. Excellent staff. Love my Dr. Thank you.“

“Very professional, and very helpful with my health issue, answered all of my questions. Thanks“