Heating & Air Conditioning / HVAC near Florence

“Service and install was second to none. Ridge was our advisor and has been timely, professional, and transparent throughout the entire process. We liked that Ridge and his team focused on the unit and components that would be correct for our home. He listened to our needs and discussed several options and the pros and cons of each. He has been readily available for any questions we have had throughout the process, even after the install was completed. Ron and Eddie completed our install and were timely, professional, and transparent as well. Our HVAC needed significant retrofitting and Ron explained what needed to be repaired and the reasons for it. Ron and Eddie ensured everything was functional and explained maintenance and service/parts warranties clearly before they left. Big Cat definitely has our business going forward as we are very happy with our purchase and install.“

“It is hard to find a Review on River Valley that isn't 5 Stars. I finally called them to come out to my place in the mountains and had an excellent experience with the service visit. I can see why they have the ratings they have.

Corey was on time, fast, and efficient. He answered a ton of questions that I had about my old house plumbing, and was very helpful in giving me options on other issues that I wanted to address in the future beyond my original need to get better water flow in my upstairs shower. Turned out, it was a bad shower valve that had a big plug in it (that was an original manufacturer's defect). Finally got way better flow and now my family doesn't have to run around in the shower to get wet.

I wasn't aware that they also did HVAC services as well, to include new installs, replacement installs, and service calls on these systems. I now think I may go with these folks for any future needs I will have for my home furnace, as well.

Thanks River Valley for a great service call! You guys rock.“

“This is a local distributor of plumbing materials and supplies. They have the best customer service that I have experienced in the industry. The pricing is competitive and the variety of items is amazing. Shop on line or in person - their service and support is unmatched“

“We appreciate the team's professionalism, work ethic and knowledge of systems. Thank you!“

“We have worked with Gary going on 14 years now. Gary is very fast, makes things look easy and their not...also very reasonable price wise. He is cognizant about price and very efficient. Haven't seen him stumped by anything yet.“