Marcos truly knows how to take care of the customer, and how to take care of the air conditioning system. He has vast knowledge in every area, and will always present solutions with options to help the customer fix the problem, improve the system, and get back up and going.
June 2024
Service and install was second to none. Ridge was our advisor and has been timely, professional, and transparent throughout the entire process. We liked that Ridge and his team focused on the unit and components that would be correct for our home. He listened to our needs and discussed several options and the pros and cons of each. He has been readily available for any questions we have had throughout the process, even after the install was completed. Ron and Eddie completed our install and were timely, professional, and transparent as well. Our HVAC needed significant retrofitting and Ron explained what needed to be repaired and the reasons for it. Ron and Eddie ensured... read full review
June 2024
Josh was punctual and even came after 5 PM! He assessed our equipment and knew what was wrong right away. Super friendly and explained everything so we understood. Great service! Thank you so much Josh and Big Cat!
Marcos truly knows how to take care of the customer, and how to take care of the air conditioning system. He has vast knowledge in every area, and will always present solutions with options to help the customer fix the problem, improve the system, and get back up and going.
Service and install was second to none. Ridge was our advisor and has been timely, professional, and transparent throughout the entire process. We liked that Ridge and his team focused on the unit and components that would be correct for our home. He listened to our needs and discussed several options and the pros and cons of each. He has been readily available for any questions we have had throughout the process, even after the install was completed. Ron and Eddie completed our install and were timely, professional, and transparent as well. Our HVAC needed significant retrofitting and Ron explained what needed to be repaired and the reasons for it. Ron and Eddie ensured... read full review
Josh was punctual and even came after 5 PM! He assessed our equipment and knew what was wrong right away. Super friendly and explained everything so we understood. Great service! Thank you so much Josh and Big Cat!