Jason is a very bottom line up front businessman and mechanic. We discussed price of labor and parts and he promptly established a timeline for getting my vehicle back on the road. I find this way of communicating necessary to establish trust between two parties with a vastly different knowledge base. I drive a heavily modified diesel van, so it was necessary that I supplied some of my own parts. He bluntly (and fairly) established how this would effect pricing. After completing the work, Jason sent me a highly detailed and very professional vehicle-report that listed additional, and pertinent maintenance items. If you appreciate straight talk that is backed by expertise,... read full review
August 2024
Returning customer of 10 years here. Any concerns with my car, I call Autolab. When they do an inspection, they send photographs and break down what is most urgent, not as urgent, and least urgent, and are honest with fair pricing, which is great for me that knows little about cars. They have even gone the extra mile and drops me off at home when I didn't have a ride and needed to drop my car off. So grateful for Jason and his team! Highly recommend!
August 2024
Highly recommend. Jason was great to work with and went above and beyond making sure I understood what the issues were. My car feels so much better to drive. Will definitely be back. Thank you Autolab!
Jason is a very bottom line up front businessman and mechanic. We discussed price of labor and parts and he promptly established a timeline for getting my vehicle back on the road. I find this way of communicating necessary to establish trust between two parties with a vastly different knowledge base. I drive a heavily modified diesel van, so it was necessary that I supplied some of my own parts. He bluntly (and fairly) established how this would effect pricing. After completing the work, Jason sent me a highly detailed and very professional vehicle-report that listed additional, and pertinent maintenance items. If you appreciate straight talk that is backed by expertise,... read full review
Returning customer of 10 years here. Any concerns with my car, I call Autolab. When they do an inspection, they send photographs and break down what is most urgent, not as urgent, and least urgent, and are honest with fair pricing, which is great for me that knows little about cars. They have even gone the extra mile and drops me off at home when I didn't have a ride and needed to drop my car off. So grateful for Jason and his team! Highly recommend!
Highly recommend. Jason was great to work with and went above and beyond making sure I understood what the issues were. My car feels so much better to drive. Will definitely be back. Thank you Autolab!