Started out as a great experience. Kyle was very helpful. We had a few hiccups. Multiple-phone calls, even speaking to the sales manager that called the person installing our leveling kit incompetent which SHE is not. And telling me "I failed to plan better". Having our professional installation tech, at Corwin toyota, call and speak to them, fingers crossed I am hoping all the hiccups are addressed.
July 2024
Ordered part over a month ago haven't received or heard anything from toytec. They charged my cc at time of order and I have since paid that bill. Poor customer service. Probably should be one star. They have my money and I got nothing, not even a response.
July 2024
I am usually hesitant to call shops because I usually either get someone who is not an expert in there craft, or if they are, they are usually hard to get advice wihout being rude. Not here. In full transparency my order did not go through, the parts ended up falling on backorder. But to my suprise, they did not hesitate one bit, they sent a return label for the parts that did arrive and offered me a full credit. Out freakin standing. All the way around. I ended up going a different route so suspension is the same. Im going to try again in a year when I am able to take the runner back apart. Guess who ill be calling? Toytec.
Started out as a great experience. Kyle was very helpful. We had a few hiccups. Multiple-phone calls, even speaking to the sales manager that called the person installing our leveling kit incompetent which SHE is not. And telling me "I failed to plan better". Having our professional installation tech, at Corwin toyota, call and speak to them, fingers crossed I am hoping all the hiccups are addressed.
Ordered part over a month ago haven't received or heard anything from toytec. They charged my cc at time of order and I have since paid that bill. Poor customer service. Probably should be one star. They have my money and I got nothing, not even a response.
I am usually hesitant to call shops because I usually either get someone who is not an expert in there craft, or if they are, they are usually hard to get advice wihout being rude. Not here. In full transparency my order did not go through, the parts ended up falling on backorder. But to my suprise, they did not hesitate one bit, they sent a return label for the parts that did arrive and offered me a full credit. Out freakin standing. All the way around. I ended up going a different route so suspension is the same. Im going to try again in a year when I am able to take the runner back apart. Guess who ill be calling? Toytec.
Thanks again. Excellent... read full review