JCPenney

Apr 2024

We bought our engagement rings here 3 years or so ago, purchased the warranty which comes with free ring cleaning. Brought my rings in to get a spring cleaning. It took about 15 minutes and they were sparkling. They also offered to send off but that process takes a few weeks. I could not be without my jewelry for that long. They also have a Sephora inside.

Dec 2023

The greeter was friendly & another employee stopped what they were doing to confirm if I needed assistance. The cashiers were communicative of when they could assist me without making their current shopper feeling rushed. Quality products.

Oct 2022

There weren't many customers. I had obviously just missed a rush, as the goods were helter-skelter on the shelves and floors. I needed a support garment and had to go through nearly every bra on the display because they were in and out of packaging, haphazardly replaced and all mixed up.The few people who worked there were working to stock shelves and seemed not to have time to reorganize. This workload did not stop them from dropping their task to come help me.I went to three departments and each person made sure I was being helped before racing back to resume their tasks. All were professional and polite and did NOT neglect to offer me the savings for signing up for...read full review