I got a notice that my jumpcloud password needed to be reset but I kept getting the message "denied" and couldn't reset it. That is what started the long process of finding out that something is seriously wrong with windows on my laptop. Nathan worked on it for 2 hours today and got it back up and running but could not connect my HP App to get my printer connected, so he figured out a workaround. It appears as though there is an overall issue with windows on my laptop. Really appreciate all the help and patience from Nathan. At least I can get back to work!
August 2024
Keith was wonderful! He was intuitive about what I was needing and how to explain it to me. I felt completely taken care of and appreciate his quick, efficient solution to my password issue. Great job, Keith!
July 2024
Michael and his team are nothing but competent, friendly, and helpful in every sense of the word. No request is too big or too small for them and they complete each task quickly and to the clients satisfaction. They also make sure to follow up after the task is complete to ensure things are working properly.
I got a notice that my jumpcloud password needed to be reset but I kept getting the message "denied" and couldn't reset it. That is what started the long process of finding out that something is seriously wrong with windows on my laptop. Nathan worked on it for 2 hours today and got it back up and running but could not connect my HP App to get my printer connected, so he figured out a workaround. It appears as though there is an overall issue with windows on my laptop. Really appreciate all the help and patience from Nathan. At least I can get back to work!
Keith was wonderful! He was intuitive about what I was needing and how to explain it to me. I felt completely taken care of and appreciate his quick, efficient solution to my password issue. Great job, Keith!
Michael and his team are nothing but competent, friendly, and helpful in every sense of the word. No request is too big or too small for them and they complete each task quickly and to the clients satisfaction. They also make sure to follow up after the task is complete to ensure things are working properly.