FareHarbor

FareHarbor is a global online reservation platform for the tour and activity industry. The company aims to help tour operators increase their online bookings and revenue. They have offices in multiple locations worldwide. Many users praise FareHarbor's excellent customer service, highlighting the helpful and professional support staff who respond promptly and provide video tutorials for future reference. The platform is easy to use, making managing bookings simple and efficient. Its seamless integration with websites creates a smooth experience for customers. Technical support is available 24/7, and the system offers customizable options to fit different business needs. While some users find the platform straightforward and beneficial, others note that it has become expensive and lacks some features they seek. Small operators have expressed disappointment with recent policy changes, feeling that the platform favors larger companies and that loyalty from longtime clients has diminished. Despite this, many businesses, especially larger ones, continue to recommend FareHarbor and have used it for several years.