Builder's Heating & Air Conditioning

EXCELLENT experience! Got up in the morning, no heat from our 10 year old HVAC system that was installed by Builder's Heat and Air before Fix-it-24 bought them. Called, and a tech was on-site in about 90 minutes. Tech was EXCELLENT and able to perform the repair with a very small bill. Back up and running in a few hours. Since Fix-it-24 bought them out, service has definitely gotten even better (and they were great before)!!! HIGHLY recommended!!!Services: HVAC system maintenance

We have lived in our house for 16 years and since day 1 Builders has been the only HVAC company we have used. We scheduled a heating annual maintenance check up for October. About a week before they called and said they had mechanics who were sick and had to reschedule. So set up an appointment for November 6. Today, November 4 they called and said they had to many emergencies and they would have to put us on a waiting list. The new owners don’t seem to have there company in good functioning order. When and if they call me just going to tell them I no longer need their assistance.Services: HVAC system maintenance

Builders Heating & AC used to be a company I enjoyed working with. That has changed since they were bought by (or merged with- not sure which) Fix-it 24/7.I made an appointment for early October of 2020 to shut down my swamp cooler. This was with Builders. At some point when the change to Fix-it 24/7 took place they lost my appointment and so the technician was a no-show. I called and they rescheduled me. The morning before our new appointment, our water line to the swamp cooler began leaking into the house because it froze and burst.I used to be able to call and talk to someone who could answer a question or schedule service right then and there. This is now impossible... read full review