There are not enough words to put in to context of how great Matt at Bella flooring and Bella restoration is. As a former employee one of the best owners I have worked for and a great friend to have. No matter the situation your caught in Matt will surely take care of you hands down.
January 2023
Hi Matt:I am delighted to share my comments with you regarding your customer service and Bella Flooring's handling of my restoration project.Once my restoration project was ready for flooring, you quickly accommodated my schedule to meet. Your professionalism was evident and your customer service was over the top. As someone who has taught customer service for over 37 years, I applaud your extremely high level of service, great communication, and follow-up.You provided high-quality options and once I made the decision, quickly accommodated my time-sensitive deadline for installation. Your installation crew was excellent, came on time, cleaned up well, and was... read full review
January 2023
Had a large insurance claim that damaged my hardwood floor. Bella was recommended by the insurance company and I understand why. After seeing the project, we would have to vacate our home for a few days. They worked with our schedule and were flexible in the agreed repairs. There were some issues caused by their workmen, but I was impressed how they took responsibility and made everything right. Mike Sparks and the team at Bella won my trust and I highly recommend their service.
There are not enough words to put in to context of how great Matt at Bella flooring and Bella restoration is. As a former employee one of the best owners I have worked for and a great friend to have. No matter the situation your caught in Matt will surely take care of you hands down.
Hi Matt:I am delighted to share my comments with you regarding your customer service and Bella Flooring's handling of my restoration project.Once my restoration project was ready for flooring, you quickly accommodated my schedule to meet. Your professionalism was evident and your customer service was over the top. As someone who has taught customer service for over 37 years, I applaud your extremely high level of service, great communication, and follow-up.You provided high-quality options and once I made the decision, quickly accommodated my time-sensitive deadline for installation. Your installation crew was excellent, came on time, cleaned up well, and was... read full review
Had a large insurance claim that damaged my hardwood floor. Bella was recommended by the insurance company and I understand why. After seeing the project, we would have to vacate our home for a few days. They worked with our schedule and were flexible in the agreed repairs. There were some issues caused by their workmen, but I was impressed how they took responsibility and made everything right. Mike Sparks and the team at Bella won my trust and I highly recommend their service.