I was panicking because my Ollie dog food order hadn't arrived yet, so I called Petco, knowing they carried frozen Ollie. Ryan answered all of my questions over the phone. I hurried over to Petco before they closed. As soon as I walked in, Scott was at the front register. I told him my dilemma. He looked up my order and grabbed it immediately! Sarah also helped in the whole process. They all worked together. I was so thankful! They're all so wonderful!
Also, last week I went in to Petco, complaining about my over abundance of snails. Nick was SO helpful! He said, "We just got these snail traps in!" I immediately bought one! :) I'm... read full review
December 2024
I purchased my green cheek conure from this Petco a few weeks ago slightly weary on whether big companies sell birds that are friendly towards people. I made up my mind one night and went in to purchase the second bird I have ever owned. The employees were incredibly knowledgeable and kind, all of their birds were hand fed and people raised. And it was clear that the birds were being interacted with and handled quite often. That night when I got home, my bird was already snuggling up on my shoulder and letting me pet him. My bird is incredibly tame, gentle, rarely bites hard, and hardly ever squaks loud. I understand that this can be due to his natural personality, but... read full review
October 2024
Scott, the store representative was absolutely phenomenal. Unfortunately the customer care number in the system to find your old purchases is an absolute joke and I had to walk out with items not being able to return them when I was assured that everything would be under my account in my app.
I was panicking because my Ollie dog food order hadn't arrived yet, so I called Petco, knowing they carried frozen Ollie. Ryan answered all of my questions over the phone. I hurried over to Petco before they closed. As soon as I walked in, Scott was at the front register. I told him my dilemma. He looked up my order and grabbed it immediately! Sarah also helped in the whole process. They all worked together. I was so thankful! They're all so wonderful!
Also, last week I went in to Petco, complaining about my over abundance of snails. Nick was SO helpful! He said, "We just got these snail traps in!" I immediately bought one! :) I'm... read full review
I purchased my green cheek conure from this Petco a few weeks ago slightly weary on whether big companies sell birds that are friendly towards people. I made up my mind one night and went in to purchase the second bird I have ever owned. The employees were incredibly knowledgeable and kind, all of their birds were hand fed and people raised. And it was clear that the birds were being interacted with and handled quite often. That night when I got home, my bird was already snuggling up on my shoulder and letting me pet him. My bird is incredibly tame, gentle, rarely bites hard, and hardly ever squaks loud. I understand that this can be due to his natural personality, but... read full review
Scott, the store representative was absolutely phenomenal. Unfortunately the customer care number in the system to find your old purchases is an absolute joke and I had to walk out with items not being able to return them when I was assured that everything would be under my account in my app.