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Reviews for Pella Windows & Doors of Colorado Springs
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Pella Windows & Doors of Colorado Springs
6380 Corporate Centre Cir, Colorado Springs
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6380 Corporate Centre Cir, Colorado Springs
Directions Call Website Suggest an Edit
Working with Pella started great. Our salesman was wonderful and very helpful. Even though their prices are higher than those of other window companies, we opted to go with them because of their excellent and transferable warranty. When the installation began, things were going very well. The only initial issue was that the sliding door opened from the wrong side. When I brought this up, the project manager said we told him this was what we wanted, ignoring the information from the actual order. They ordered a new slider to open in the correct direction. The installer was absolutely wonderful! He did excellent work. We had a second order for a door and one other window.... read full review
Our experience with Pella has had several ups and downs, but we are ultimately happy with our purchase. The install took much longer than expected due to both weather and mismeasurements, but has finally been completed. Pella has worked with us along the way and ultimately made things right. We love the windows and doors as well, a huge upgrade from the 40 year old crumbling wood pieces they replaced.
From the outset, our interaction with Pella was marked by professionalism and attentiveness to our needs. Despite an unexpected issue that arose post-installation, Dave's (General Manager of Trade Sales) dedication to customer satisfaction truly shone through. He went above and beyond to address the problem and ensured that we were completely satisfied with the resolution. I would highly recommend Pella Windows & Doors of Colorado Springs, we are very satisfied with their top-notch products. Thanks to Dave's exemplary customer service, any initial hiccup was swiftly resolved, leaving us thoroughly happy with the outcome.