Dana was fantastic!! Extremely knowledgeable, very friendly. I highly recommend him as a tech. Booking the service appointment was easy. He arrived on time and fixed our problem. He even took the time to explain to me exactly what had gone wrong and why. 10/10 service!
July 2023
Edit: Joe did reach out to me in an attempt to correct this situation, and provided a full refund to me. It sounds like there's some confusion with the phone numbers that Oak View has ended up, and this was all a big misunderstanding.
Well, this is a scam company. Our furnace quit on Saturday and Oak View's sticker was on the machine, so we called in a panic. Dana came right out, nice guy, said it was the mother board, and - with a discount - it'll cost us $1,100 plus labor. I look twice at my paperwork, figure out our Sears warranty is still good and they are replacing the board today. It is valued at $433. Dana wanted to charge me $1,100,... read full review
July 2023
In August we developed problems with our old hot water heater. We called several plumbers in the Colorado Springs area. Some would not schedule an appointment for one to two weeks. Then we called Oak View Mechanical. They put us in touch with their master plumber, Tim, and he said he could look at our problem the same day. Since we have an older house, the replacement evolved into a major project. County codes had changed and our venting no longer met code. We also had to replace our old furnace, as well as the hot water heater. Also, the old electricity was only 110 volts and had to be upgraded to 220. With this change, we decided to also install an air conditioner.
Dana was fantastic!! Extremely knowledgeable, very friendly. I highly recommend him as a tech. Booking the service appointment was easy. He arrived on time and fixed our problem. He even took the time to explain to me exactly what had gone wrong and why. 10/10 service!
Edit: Joe did reach out to me in an attempt to correct this situation, and provided a full refund to me. It sounds like there's some confusion with the phone numbers that Oak View has ended up, and this was all a big misunderstanding.
Well, this is a scam company. Our furnace quit on Saturday and Oak View's sticker was on the machine, so we called in a panic. Dana came right out, nice guy, said it was the mother board, and - with a discount - it'll cost us $1,100 plus labor. I look twice at my paperwork, figure out our Sears warranty is still good and they are replacing the board today. It is valued at $433. Dana wanted to charge me $1,100,... read full review
In August we developed problems with our old hot water heater. We called several plumbers in the Colorado Springs area. Some would not schedule an appointment for one to two weeks. Then we called Oak View Mechanical. They put us in touch with their master plumber, Tim, and he said he could look at our problem the same day. Since we have an older house, the replacement evolved into a major project. County codes had changed and our venting no longer met code. We also had to replace our old furnace, as well as the hot water heater. Also, the old electricity was only 110 volts and had to be upgraded to 220. With this change, we decided to also install an air conditioner.
Oak... read full review