Massage Envy

Massage Envy offers a variety of services including massage, skin care, and total body stretch, which contribute to overall wellness and a healthy lifestyle. Many customers appreciate the friendly and helpful front desk staff, noting that they feel welcome upon entering the location. The therapists, particularly Lesley, Veronica, and Laura, receive high praise for their skills, with clients reporting significant improvements in relaxation and relief from tension. However, some customers have experienced issues with account management, particularly regarding the freezing of memberships during military deployments. These customers have faced repeated challenges with paperwork and communication, leading to frustration about billing and account status. Despite these issues, the positive feedback about the quality of the services, including facials and skin care products, stands out. Overall, while the experience at Massage Envy can be great due to excellent therapists and a welcoming atmosphere, there are concerns about administrative efficiency that some clients feel need attention.